What to expect

Natures Wisdom formulas and remedies can be ordered through our website and paid for via PayPal or Stripe. We aim to dispatch within 2 working days of receiving your order. We send orders Via DPD next day , unless you select AM or Saturday shipping at the checkout.

If we find a product is out of stock, we will email you an estimated dispatch date.

Outside UK

If you are outside of the UK please contact us by email, DPD can send anywhere in the world but there will be an additional charge for postage and there are some countries that we are unable to post formulas and remedies to.

Delivery

All of our orders are sent via DPD next day (unless requested otherwise).

Once delivery has been booked, you will be notified by email or text message. You will receive a one hour time slot on the day of delivery.

DPD will also give you the opportunity to track your package along its journey and re-arrange the delivery time if necessary.

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Special Order Items

If an item is marked as ‘Special Order Only’ this means that we have a tried and tested formulation for the product, however it will be made to order and it will take 2-3 weeks to arrive.

All our nutritional and herbal formulas are based on traditional usage to support the body. We make no medical claims for their effectiveness.

Directions of use

As with any herbal or nutritional product, our formulas may cause increase of symptoms, or increased elimination symptoms. If in doubt about any minor effects, stop taking the product and try it again in three days at half of the dose. If you experience any strong effects or have any concerns, please consult your healthcare practitioner. If you are allergic to any of the ingredients, please do not use this product.

Powders

Powders can be taken directly from a spoon or mixed in any cold drink or food. Most people find mixing on breakfast into a smoothie or sprinkled on muesli directly onto yogurts. But its up to you they taste great .

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Tinctures

Tinctures can also be taken directly or mixed in any cold drink or food. Dosage will typically be a number of drops. There is no need to shake the bottle, simply hold it upside down and the dropper will automatically dispense drops – you can count these onto a spoon or directly into your drink/food.

Tinctures should be kept in the fridge after opening.

Homeopathic medicines

Homeopathic medicines should be taken 5+ minutes away from any food and drink and pillules should be allowed to dissolve under the tongue. Remedies should be stored out of direct sunlight and away from any strong smelling items.

Bespoke Orders

If you or client is allergic to an ingredient or you require a different formula for some reason, it is possible to place a bespoke order. They can be ordered in the bespoke item section of the website.

These take approx. 2-3 weeks and may have an additional charge of up to £10 per item. They are also not eligible for commission if you are part of the practitioner affiliate scheme. Once the order has been placed no cancellations can be made at any time.

We care about the impact on our environment

About our packaging bags, they are 100% compostable and are made from LDPE (Low Density PolyEthylene) and Polylactic acid (PLA) mixed with vegetable starch and organic minerals. These biodegradable bags breakdown easily once you have finished with them, yet the resealable zipper and bottom gusset mean the life of the carefully handmade contents are well preserved.

Whether you order one item or 1000, all products that Natures Wisdom UK supply are treated with the same created, packaged and delivered in the most natural way possible.

  • Oxo Bio bags for product / fully compostable in 8 weeks
  • Cardboard boxes  – no plastic bags here
  • Glass bottles – tinctures – pipettes
  • Green jiffy bags for safe delivery, that you can reuse again & again.
  • Saliva test kits cardboard
  • DPD ( courier ) bags recyclable also 10% of there fleet is electric and growing

Refunds

Natures Wisdom products can be returned unopened, as long as you notify us that you are going to return the item within 48 hours of receipt. Postage for returns is payable by you. We will refund the value of the products within 48 hours of our receiving them.

If you receive a product that is faulty or damaged in transit then please advise us right away ( dont sign for the item )  we will either replace it or refund you at our discretion. We may need you to return the item to us so that we can claim against DPD.

We may cancel your order and refund your payment if we are unable to supply a product. We will notify you of this by email.

Still got questions?

Our FAQ contains more information about Natures Wisdom and our products.

Read FAQ